Nitrous Group Limited – Privacy Notice

Last updated: 22/10/2025

Company details:
Nitrous Group Limited (“we”, “us”, “our”) – registered company in England & Wales (company number: 11583778) – Registered address: Market House, 10 Market Walk, Saffron Walden, Essex, United Kingdom, CB10 1JZ. We are the data controller for the personal data you provide to us via this website (https://nitrousgrouplimited.com/) and other interactions.

1. Introduction
   We are committed to protecting and respecting your privacy. This privacy notice explains how we collect, use, store and share your personal data when you visit our website, contact us, use our services or otherwise interact with us. It also tells you about your rights under data protection law (including UK GDPR and Data Protection Act 2018) and how to contact us. Providing information about our data processing and being transparent is a key requirement under the UK GDPR.
   
   
2. Personal data we collect
   The types of personal data we may collect include:
   
   1. Contact information: name, email address, telephone number, postal address.
   2. Demographic information: job title, company name, sector.
   3. Website usage data: IP address, device identifiers, browser type, pages visited, referral URL, cookie identifiers (see our cookie policy).
   4. Enquiry / service data: details of your enquiry, services requested, communications.
   5. Financial and billing data (if applicable): payment details, billing address, invoicing records. We collect this data directly from you when you submit forms, email/call us, or sign up for our services. We also collect usage data via cookies and other technologies (see Cookie Policy).
      
      
3. How and why we use your personal data
   We process your personal data for the following purposes:
   
   1. To respond to your enquiries, provide our services, manage contracts and communications.
   2. To send you information about our services, offers or company updates (on the basis of our legitimate interests or your consent).
   3. To operate, maintain and improve our website (including analysing how you use it).
   4. For billing, accounting, reporting and legal compliance purposes.
   5. To protect our rights, investigate suspected misconduct or fraud. Depending on the category of processing, our lawful basis will be one or more of: your consent, performance of a contract, compliance with a legal obligation, our legitimate interests (provided your rights don’t override those interests).
      
      
4. Sharing your personal data
   We may share your personal data with trusted third-party service providers who help us operate our website and deliver our services (for example: website hosts, analytics providers, payment processors). Where required by law or in connection with legal claims, we may disclose your data to regulatory or law enforcement authorities. We do not sell your personal data to third parties for marketing purposes.
   
   
   
5. International transfers
   Your personal data will generally be stored and processed within the UK / European Economic Area. If we use any service provider outside these areas, we will ensure appropriate safeguards are in place (e.g., data-transfer agreements, standard contractual clauses).
   
   
6. Data security and retention
   We have appropriate technical and organisational measures in place to protect your personal data from unauthorised access, loss or alteration. We retain your personal data only for as long as necessary for the purposes set out (e.g., contract duration, statutory retention periods) or until you ask us to delete it (subject to legal obligations).
   
   
7. Your rights
   Under UK data protection law you have the following rights in respect of your personal data:
   
   1. To respond to your enquiries, provide our services, manage contracts and communications.
   2. To send you information about our services, offers or company updates (on the basis of our legitimate interests or your consent).
   3. To operate, maintain and improve our website (including analysing how you use it).
   4. For billing, accounting, reporting and legal compliance purposes.
   5. To protect our rights, investigate suspected misconduct or fraud. Depending on the category of processing, our lawful basis will be one or more of: your consent, performance of a contract, compliance with a legal obligation, our legitimate interests (provided your rights don’t override those interests).
   6. To respond to your enquiries, provide our services, manage contracts and communications.
   7. To send you information about our services, offers or company updates (on the basis of our legitimate interests or your consent).
   8. To operate, maintain and improve our website (including analysing how you use it).
   9. For billing, accounting, reporting and legal compliance purposes.
   10. To protect our rights, investigate suspected misconduct or fraud. Depending on the category of processing, our lawful basis will be one or more of: your consent, performance of a contract, compliance with a legal obligation, our legitimate interests (provided your rights don’t override those interests).
   11. The right to access the data we hold about you.
   12. The right to request correction of inaccurate or incomplete data.